Energy Advice

We know a lot of people are struggling with the cost of energy right now. If you have found yourself worrying about how to afford your gas and electricity, or want to make sure you’re saving energy at home, we might be able to help.

Our dedicated energy advice team can offer free energy advice, whether it is which appliances cost the most to run, looking at ways to maximise your income to help meet your bills, or helping you if you have a problem with your energy provider. To discuss your energy query call us and leave a voicemail on 01237 879 233, visit a drop-in session, fill in the referral form below, or get advice by email.

    Please note, that by completing this referral form you consent to the following:

    We will use the information you provide in your enquiry to provide you with advice and to direct you to the right service. By choosing to include any Special Category Data (including but not limited to information about your health, ethnicity or trade union membership) you are consenting to us using this information for this purpose.

    For more information about how we use your information, please see our privacy policy

    Your details

    Your Name


    Your Address



    Your Contact Details



    About your energy supply

    Help us to identify any emergencies


    Thank you for completing this referral form, your enquiry is now being processed and one of the team will be in touch within 3 - 5 work days.

    Please note that whilst we aim to contact you as soon as possible, we will work through referrals according to priority and based on available resource.

    If you require emergency advice you can contact us on Adviceline 0808 27 87 999 or go to https://www.citizensadvice.org.uk and contact an Adviser by Webchat.