Energy Advice

We know a lot of people are struggling with the cost of energy right now. If you have found yourself worrying about how to afford your gas and electricity, or want to make sure you’re saving energy at home, we might be able to help.

Our dedicated energy advice team can offer free energy advice, whether it is which appliances cost the most to run, looking at ways to maximise your income to help meet your bills, or helping you if you have a problem with your energy provider. To discuss your energy query call our free Adviceline on 0808 2787999, visit a drop-in session, or get advice by email.

If you’re on prepayment meters and are struggling to keep them topped up, we might be able to issue you with fuel vouchers. If you want to talk to a member of our friendly team to see if you are eligible for fuel vouchers, please fill out this form to book an appointment.